Privacy Policy

Haunted New Forest is committed to ensuring that your privacy is protected. When you provide information by which you can be identified, it will only be used in accordance with this privacy statement and in accordance with UK Data Protection Act 2018, which incorporates the General Data Protection Regulation (GDPR).

What we collect

We will potentially collect the below information when you book services with us.

• Name

• Postal and email address

• Personal contact telephone number

• Age of participant on an event

• Other information relevant to participation in customer surveys.

What we do with the information we gather

Below is a list of how we will potentially use your data:

• Improve our products and services

• Should you agree to it, we may send you notices of Haunted New Forest offers or other specific information which we think you may find interesting

• Should you agree to it, we may conduct market research to improve the services we offer

• Store it for no longer than a twelve-month period

We do not sell, distribute or lease personal data or information to commercial organisations.

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have suitable procedures in place to safeguard and secure the information we collect.

We may use necessary cookies to make our site work and provide you with a better user experience. Our website may also contain links to other websites of our business partners. Once you have used these links to leave our site, you should note that we do not have any control over the other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

Controlling your personal information

You may request details of personal information which we hold about you under UK Data Protection Act 2018. We will not charge you for this. If you would like a copy of the information held about you please write to info@hauntednewforest.co.uk. On receipt, if you believe any information we are holding is incorrect or incomplete, please let us know. No fee will be charged for this. Retention and data storage When we store data, reasonable measures are taken to protect personal information from access by unauthorised persons. This information will be stored, archived and backed up as part of internal systems which are hosted by cloud service providers.